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Category: General Research

General Ancestral Research

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Ancestry.com International Team Manager, John Erbstoesser: “As our primary consultant for our German customer base, Karl[-Michael Sala]….”

John Erbstoesser, Manager, The Generations Network, Ancestry.com’s International Team      September 16, 2008 “Karl is a valued employee who specializes in superior customer service and sales. His ability to adapt positively to changes while continuing to improve his personal performance sets him apart from other employees. As a team player, Karl tirelessly works to help others achieve their goals as well as always looking after the best interest of the business. As our primary consultant for our German customer base, Karl conducted training initiatives for many of our new clients while exhibiting superior performance in his German-speaking responsibilities.”  
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German Genealogy 101 or “How we saved our clients THOUSANDS of $!”

CAVEAT RESEARCHOR:  OK, so you’ve heard it a hundred times, but I must reveal it as a German genealogy research pre-requisite:  Exhaust all home & family sources prior to doing online or onsite genealogical research.

Usually in German-American research–even if you are aware of the precise name of the parish of origin in the Old World–it is generally wise to exhaust the various interesting & informative USA county, state & federal records & immigration resources. 

Also, there’s usually not much sense in “jumping across the pond” to Germany to do your German genealogy research in any country of Europe that had Germans–until you’ve ascertained the name of the parish of origin!  Yes, that is much easier said than done, of course. 

Two decades ago, I wrote an article for the Genealogy Helper Magazine. Thesis: by doing comprehensive USA, immigration and German ancestral & genealogical research, aka Deutsche Ahnenforschung, you’ll be so much more pleased with what you have for the data, documentation & image presentation of the family’s history!  You’ll also more than likely be much more prepared to get into the thick of Germanic research in the Old Country.

We refer to not only the resources of which you are aware, but also those about which a professional German researcher or global Germanic genealogist.  Our having inspected the foundations of numerous clients’ allegedly firm foundations, we found cracks & crevasses (OK, crevices, too{;>). 

COST, EFFORT & TIME-SAVING RESULTS:  Prevented our clients from having dug at the wrong roots (or no roots at all!)

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Ancestry.com Call Center Human Resources Leader, Mike Moran: “Karl, we’re going to have to clone you!”

2006:  “Karl Sala!  We’re going to have to clone you!” 

Mike Moran, Ancestry.com Call Center HR Leader, speaking about Karl’s Expert Research Team consultative sales, service & research skills that surpassed teammates, as per David Johnston, “5 to 1.”  Mike also chose Lynell & Karl Sala to assist with an Ancestry.com Seniors Fair booth in Sandy, Utah. 

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Ancestry.com Quality Control Manager, Jason Wood: Karl-Michael Sala’s “…knowledge of genealogy was unsurpassed…”

Jason Wood   July 10, 2008  recommended Karl on LinkedIn.com

     “I worked with Karl indirectly[,] managing the quality of the lines [inbound & outbound telephone calls] that the [customer service & sales] agents took. Over a period of many months I listened to a number of Karl’s calls. His knowle[d]ge of genealogy was unsurpassed and was able to pass his excitement and passion along to those he consulted.”
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In 2006, Ancestry.com Asst. Manager, Benjamin Tyler: Karl-Michael Sala hand-picked as VERY FIRST Expert Genealogy Research Team Member!

“It was a pleasure to work with Karl on the Ancestry genealogy research team. He possesses an uncanny knack for rooting out the hard-to-find results. His unmatched tenacity coupled with his broad scope of knowledge and research skill fuel his success.” July 10, 2008   Benjamin Tyler, Assistant Manager, Member Services, The Generations Network managed Karl at Ancestry.com

 Recommendations for Benjamin Tyler, Manager, MyFamily.com

“Ben ably passionately led & motivated me [Karl] & others on the Paid Expert Research Team. I was the very first person Ben selected for the Research Team. My wife was second. Hands-on? Well, it was from Ben that I could count on several impromptu high fives, for he believed in me & what our team could accomplish. He let us work in small workgroups to solve some research cases. I regret that Ancestry.com opted to deem the Research Team as not scalable. I miss working with this caring coach.” June 9, 2008  Karl-Michael Sala, Ancestry Genealogist, Researcher, Ancestry.com reported to Benjamin Tyler at MyFamily.com
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