“Karl Michael Sala is a competent research genealogist whom I hired to work with Ancestry.com customers on the telephone to improve customer research experience during their 14-day trial. The customers he assisted were thrilled with his down-to-earth instruction and with the results he helped them find. As a result of his help, they were more likely to convert from a trial to a full-fledged customer.
During testing of a paid telephone research hotline for Ancestry.com customers, Karl consistently outsold all other phone research agents on the team at least 5 to 1.
He often received by-name referrals as his reputation for finding elusive ancestors and breaking down walls, especially in Germany, became known.
Karl is a top-notch professional in every sense of the word. I recommend him very highly to anyone who needs a reliable, capable, honest family history researcher capable of tackling tough research situations, especially with regards to German or European “brick wall” ancestors.”
Service Category: Research Genealogist Year first hired: 2005 Top Qualities: Great Results, Expert, High Integrity” July 15, 2008